Privacy Policy

Privacy Policy

Effective Date: [28th May 2025]

Dotcom Services ("we", "our", or "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with our services, or engage with us as clients or partners.

  • Information We Collect

    We may collect the following types of information:

    • Personal Information
      • Name
      • Email address
      • Phone number
      • Company details
      • Job title or role
      • Billing and shipping information
    • Technical Information
      • IP address
      • Browser type
      • Device information
      • Pages visited and time spent on site
    • Project/Client Data
      • Technical documents shared for service delivery
      • Project specifications and requirements
      • Communication records
  • How We Use Your Information

    We use the collected data to:

    • Provide and deliver our services
    • Communicate with clients and respond to inquiries
    • Improve our website and service offerings
    • Manage project timelines and customer relationships
    • Ensure security, legal compliance, and fraud prevention
  • Sharing of Information

    We do not sell your data.

    We may share data:

    • With service providers (hosting, IT, email) under an NDA
    • With legal authorities, if required by law
    • During a business transfer (merger, acquisition, etc.) with client confidentiality intact
  • Data Retention

    We retain your data only as long as necessary to fulfil the abovementioned purposes or as required by law.

  • Data Security

    We implement industry-standard safeguards to protect your data from unauthorized access, disclosure, or alteration.

    This includes:

    • Encrypted communication (HTTPS)
    • Controlled access to internal systems
    • Secure storage of sensitive files
  • Your Rights

    Depending on your location, you may have the right to:

    • Access the personal data we hold about you
    • Request correction or deletion of your data
    • Withdraw consent at any time
    • Complain to a data protection authority
  • Cookies & Tracking

    We may use cookies to enhance your experience on our website. You can manage cookie preferences via your browser settings.

  • Changes to This Policy

    We may update this Privacy Policy periodically. The "Effective Date" will be updated accordingly.

  • Contact Us

    If you have questions or concerns about this Privacy Policy, please get in touch with us at:

    Dotcom Services

    Address 1:FW 3040, Bharat Diamond Bourse, BKC, Bandra Kurla Complex, Mumbai Suburban, Mumbai, Maharashtra, 400051, India.
    Address 2:410/4th Floor, Sunshine Commercial Complex, Hans Society, Mota Varachha, Surat, Gujarat 394101.

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  • India Flag - Dotcom IoT Headquarter
    Dotcom IoT : Headquarter
    FW 3040, Bharat Diamond Bourse, BKC, Bandra Kurla Complex, Mumbai Suburban, Mumbai, Maharashtra, 400051, India.
  • India Flag - Dotcom IoT R&D Centre
    Dotcom IoT : R&D Centre
    410/4th Floor, Sunshine Commercial Complex, Hans Society, Mota Varachha, Surat, Gujarat 394101.
  • USA Flag

    USA

    20W 47th ST, Suite#1501-A New York, NY 10036-3735.
  • South Korea Flag

    South Korea

    369, Sangdo-Ro, Venture Center, Soongsil Univ., Dongjak-Gu Seoul, South Korea.
  • Call Dotcom IoT
    +91 85919 00346
  • Email Icon
    sales@dotcom.co.in